Archive for the ‘Company’ Category

My 1-800-HOSTING Account Portal

Friday, June 24th, 2011

A “My 1-800-Hosting” button is at the top-right corner of every page on this website where customers can easily administer basic tasks related to their account. 

And while these are safe & secure, we’d also love to hear from you, so here are all our phone numbers to call.

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Properly Disposing of Obsolete Web Servers

Friday, June 24th, 2011

Compliance and common sense both dictate that tossing old servers in the dumpster is definitely not a good idea. We recently disposed of hundreds of old and obsolete servers and while it’s not the first time we’ve gone through this drill, we still have to take great care to ensure that it’s done the right way.

The proper procedure and process for destroying obsolete servers really centers around (3) things.

1. Total and utter destruction of the hard drives
There are lots of ways that you can destroy hard drives but there is only one way to ensure that no data will ever be recovered from a drive. There are lots of choices such as using a giant magnet to wipe them. You can also connect them to a professional eraser which will completely wipe all the data off the drive and make it available for use elsewhere. Our choice is to have the drives put into a machine specifically designed to grind and into tiny little pieces. Magnets are great but they are not fool proof, neither is the machine that erases the data. However when you hand someone a hard drive and they hand you back a cup full of the metal shavings that used to be that hard drive, you can rest assured no one will be accessing any of that data that may have previously been stored on that hard drive.

2. Ensuring that environmentally unsafe metals & chemicals are dealt with responsibly and ethically
Again, you must pick the right company but if you do, you will be assured in writing and via certifications that any dangerous materials will be disposed of according to EPA regulations and will not wind up floating down some river in China. There are lots of companies who will be more than happy to haul your equipment off to the black market were nobody knows what happens with it, but your best bet is to avoid those companies at all cost.

3. All salvageable materials are recycled in a safe and responsible manner
If you work with a professional and licensed company, they will always responsibly disassemble the servers and make sure that any recyclable materials are separated into the appropriate groups (metals, plastics, etc), Those materials can then be sold by weight back to companies that reintroduce those recycled materials into newly manufactured products which helps the environment. That’s a win-win for everyone and it’s incredibly easy to.

So there you have it. When the time comes to destroy old or obsolete Web servers or network gear, be sure and choose the right company and make sure you get certifications of destruction. The company we work with scans every single hard drive before they grid them and they send us back a list of cross referenced service tags along with a certificate of destruction for each drive. That’s the only way to really be sure that you are protecting the privacy of your clients and being both environmentally and professionally responsible.

Almost forgot.. don’t expect to get any money for that old gear. The compensation you receive is having the equipment removed from your facility without cost. Likewise you should never have to pay for this service because the compensation they receive is the ability to recycle the materials they have obtained from you.

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What is Cloud Computing to me?

Monday, July 12th, 2010

When I look at cloud computing, the primary differentiator that keeps jumping out at me is the ability to quickly recover from failure. Since I have a group of servers that host various sites, I can fully understand what the benefits of cloud computing would mean for me.

Going back to the ability to recover quickly from a failure, let’s look at the tried and trusted method of recovering from the failure of a dedicated server. Let me preface this by saying that dedicated servers have proven to be an excellent platform for hosting sites both large and small. They give you complete control, you have 100% of the resources of the server available to you and you are completely isolated from other websites. However in the event of a failure, the restoration process can be tedious at best. In a perfect world your dedicated server would have a raid configuration and if you lost a hard drive, the system would automatically fail-over to the 2nd drive and notify you that the other drive had failed and needs replacement. This provides the opportunity to swap the drive in a very controlled manner and during a maintenance window. The restore process is fairly straightforward and has been done thousands upon thousands of times by various providers with varying degrees of success depending upon conditions. Backup and restore can be a tricky process and often times we are at the mercy of Companies who develop the software and hardware for backup systems.

Initially the problem must be identified and in this case let’s assume that it is a failed primary hard drive. The server has to be powered down and the failed hard drive has to be swapped. This can take go quickly or slowly depending on various circumstances and conditions. Then the server has to be brought online and the restore process from the backup systems is initiated. This step is relatively quick and provided there are no errors along the way the restore process should begin without incident. This is where it gets tricky though because depending on how much data you have, the restore and can either finish quickly or take a very long time. If you have a simple Linux server with a few gigs of data, that should restore very quickly. However if you have for example a Windows server running SQL Server and you have several terabytes of data to be restored, that might take a while. The real problem with this is that your server is down during the restore process and will be unavailable for your clients to access until it’s completed and the server has gone through a final reboot and system check. This is where cloud computing kills the dedicated server in my opinion.

Now let me outline the restore process for cloud computing. We refer to the backups in cloud computing as snapshots. The reason for this is that a normal backup typically does either a file by file or block by block backup of the entire hard drive or drives. Not only does this take a while but the format of those files which are more than likely highly compressed, are specific to your backup system and are in the format that your system requires to perform a successful restore. A snapshot on the other hand is literally just that, it’s like a photograph was taken of your hard drive in its current state and moved to a storage device. That snapshot is not a highly compressed and highly modified version of your data and operating system, it is a fully functioning duplicate that in the event of a primary failure, can simply be booted up. So the restore process is reduced from a series of steps that require lots of manual intervention and maybe even a technician to pull your server and do physical work on the server, to you simply clicking a button that says  “restore this snapshot”. Let me make sure that you understand this because even though this is an incredibly simple concept, people often times still don’t get it. So the system takes a snapshot of your cloud computing environment and instantly stores that snapshot on a storage device. When the system fails for whatever reason whether it is hacked beyond recognition, an angry ex employee went in and deleted all of your content or whatever the case may be,  you instruct the system to restore whichever snapshot you want and all it does his boot up that snapshot and your environment is restored. How cool is that.!

The other benefits of cloud computing are very obvious but the ability to recover quickly and completely from any type of failure is what really jumps out at me. Cloud Computing is still in its infancy but the writing is on the wall, the upside is crystal clear and I predict that eventually everyone will hop on the cloud.

~ Till next time

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1-800-HOSTING Heads to Chicago, Hungry

Thursday, April 29th, 2010

Over the past few months I’ve been evaluating the possibility of establishing a second point of presence outside of our home Dallas market. I am pleased to announce that we are very close to signing the agreement with a facility in the Chicago area. The location is downtown,  close to the financial district for low latency, and includes all  the redundancies and capabilities of our primary Dallas facility.

This location will service as a secondary location and DR (Disaster Recovery) site to our customers wishing to have geographic disparity of their data, for those who wish to maintain off site backups, and for customers interested in moving content closer to users in the Northeast for increased performance. I’ll be in Chicago a few times over the next few weeks for both personal and work reasons, and look forward to getting to know the city and their local cuisine.

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Back by Popular Demand

Monday, February 22nd, 2010

shopping-cart1-800-HOSTING has implemented the server & services online Configurator on www.800hosting.com with option details, prices and checkout functions - allowing clients to shop at their leisure for Dedicated Servers, Managed Servers, Rapid Deployment Servers and Service Options.  Learn about the specifics of various options by clicking any “Tell me more” link, add them to your server configuration, select quantities of each where applicable in the cart, and submit your order online for processing.  Check it out for yourself by selecting any category of server from the Products & Services page.

Jay – Sales

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